2021 BUSINESS SERVICES COURSE DESCRIPTION
BSB20115 Certificate II in Business
Public Schools NSW, Tamworth Registered Training Organisation 90162
This may change due to Training Package and NSW Education Standards Authority (NESA) updates.
Notification of variations will be made in due time.
Course: Business Services
Board Developed Course
2 or 4 Preliminary and/or HSC units in total
Category B for Australian Tertiary Admission Rank (ATAR)
This course is accredited for the HSC and provides students with the opportunity to obtain nationally recognised vocational training. This is known as dual accreditation. To gain a full qualification, students must achieve all competencies. Partial completion will lead to a statement of attainment towards the qualification.
Business Services Training Package (BSB v5)
Units of Competency
BSBWHS201 - Contribute to health and safety of self and others
BSBCUS201 - Deliver a service to customers
BSBSUS201 - Participate in environmentally sustainable work practices
BSBIND201 - Work effectively in a business environment
BSBINM201 - Process and maintain workplace information
BSBINN201 - Contribute to workplace innovation
BSBITU211 - Produce digital text documents
BSBITU212 - Create and use spreadsheets
BSBWOR202 - Organise and complete daily work activities
BSBWOR203 - Work effectively with others
BSBWOR204 - Use business technology
TLIP2029 - Prepare and process financial documents
BSBITU307 - Develop keyboarding speed accuracy
Students may apply for Recognition of Prior Learning and /or credit transfer provided suitable evidence is submitted.
Our RTO acknowledges the experience and prior learning of our students. Students who can present transcripts from other Australian RTOs or who are able to present relevant experiences in work may qualify for Credit Transfer (CT) or Recognition of Prior Learning. All applications for CT or RPL should be made to the course teacher.
Recommended Entry Requirements
Students selecting this course should be interested in working in a business environment. They should be able to use a personal digital device including a personal computer or laptop. There will be out of class homework, research activities and assignments.
Examples of occupations in the business services industry:
· administration assistant
· clerical worker
· office junior
· information desk operator
· data entry operator
Mandatory HSC Course Requirements
Students must complete 240 indicative hours of course work and a minimum of 70 hours work placement. Students who do not meet these requirements will be `N` determined as required by the NESA.
External Assessment (optional HSC examination for ATAR purposes)
The Higher School Certificate examination for Business Services is only available after completion of 240 indicative hours and will involve a written examination consisting of multiple-choice, short answers and extended response items. The examination is independent of the competency-based assessment undertaken during the course and has no impact on the eligibility of a student to receive a vocational qualification.
Students in this course work to develop the competencies, skills and knowledge described by each unit of competency listed above. To be assessed as competent a student must demonstrate to a qualified assessor the competency requirements for performance and knowledge of the units/s of competency.
Appeals and Complaints
Students may lodge a complaint or an appeal about a decision (including assessment decisions) through the VET teacher.
Course Cost: Preliminary - $25 HSC - $25
School Specific equipment and associate requirements for students - Nil
Refund Arrangements on a pro-rata basis.
Please refer to your school refund policy
A school-based traineeship is available in this course, for more information: http://www.sbatinnsw.info/
Exclusions: VET course exclusions can be checked on the NESA website at http://educationstandards.nsw.edu.au/wps/portal/nesa/11-12/stage-6-learning-areas/vet/course-exclusions
See Kim Morris, David Martin, Greg Glanville, Pauline Webber or Janelle Evans for further information about this course.
2021 Course Descriptions for Public Schools NSW Tamworth 90162 V1 March 2020